Privacy & Cookie Policy

Privacy & Cookie Policy

Effective date: 22 June 2026

This Privacy & Cookie Policy explains how INJECTORS OÜ (“Company”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal data when you visit or use the website iniettori.net (the “Website”), create an account, place an order, contact us, or otherwise interact with us. This Policy should be read together with our Terms & Conditions, Return Policy, Shipping & Delivery Policy, and Legal Information [web:131][web:135].

1. Data Controller

The data controller for the processing of personal data on this Website is:

INJECTORS OÜ
Registry code: 17439734
Registered address: Kesklinna linnaosa, Ahtri tn 12, 15551 Tallinn, Harju maakond, Estonia
Email: injectors.ee@gmail.com
Phone: +372 5430 1080

INJECTORS OÜ operates the Website and is responsible for decisions regarding how your personal data is collected and used. More company and complaint-related details are available on our Legal Information page.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identification data, such as your name.
  • Contact data, such as your email address, telephone number, billing address, and shipping address.
  • Account data, such as login credentials and account preferences.
  • Order and transaction data, such as purchased products, payment status, refunds, and order history.
  • Communication data, such as messages sent through contact forms, support requests, and other correspondence.
  • Technical data, such as IP address, browser type, device information, language settings, and operating system.
  • Usage data, such as pages visited, referring pages, click activity, session duration, and approximate location derived from IP address.
  • Marketing data, such as newsletter subscription status, communication preferences, and campaign interaction data.

3. How We Collect Data

We collect personal data directly from you when you:

  • create an account through My Account;
  • place an order on the Website;
  • fill out a contact form on our Contact page;
  • subscribe to newsletters or marketing communications;
  • contact customer support;
  • interact with Website features, including sharing buttons and analytics technologies.

We also collect certain information automatically through cookies, server logs, and analytics tools. Information about your order-related rights and shipment-related processes is further described in our Return Policy and Shipping & Delivery Policy.

4. Purposes and Legal Bases

We process personal data only where we have a valid legal basis under applicable data protection law. Depending on the circumstances, we process your data for the following purposes:

  • Performance of a contract — to create and manage your account, process orders, deliver products, handle returns, and provide customer support.
  • Legal obligation — to comply with accounting, tax, consumer protection, fraud prevention, and other legal requirements.
  • Legitimate interests — to maintain Website security, prevent abuse, improve Website functionality, analyze usage, and manage our business operations.
  • Consent — to send marketing emails where required, and to use non-essential cookies and similar technologies.

Where relevant, the contractual framework governing purchases is described in our Terms & Conditions.

5. Payments

Payments on the Website may be processed through third-party payment providers such as PayPal and SumUp, or by bank transfer according to payment instructions provided during checkout or invoicing.

We do not necessarily store full payment card details on our own servers. Payment service providers process payment information in accordance with their own privacy notices and security standards. Bank transfer payments may involve your bank account holder name, payment reference, and bank transaction information. More information about contractual payment arrangements is available in our Terms & Conditions.

6. Account Registration and Orders

When you create a customer account, we process the information necessary to register and maintain that account, including your login details and order history. You can access and manage certain account information through My Account.

When you place an order, we process the data required to fulfil the order, arrange delivery, communicate about the purchase, and manage returns, refunds, and warranty-related requests. Shipment updates may also be available through Order Tracking.

7. Marketing Communications

If you subscribe to our newsletter or otherwise opt in to marketing communications, we may send you news, offers, product updates, and other promotional content related to our products and services.

You can withdraw your consent and unsubscribe from marketing messages at any time by using the unsubscribe link in the email or by contacting us at injectors.ee@gmail.com or through our Contact page.

8. Data Sharing

We may share personal data with service providers and partners where necessary for the operation of the Website and our business, including:

  • payment providers such as PayPal and SumUp;
  • hosting and technical infrastructure providers located in the European Union, including hosting services in Germany;
  • delivery and logistics providers;
  • IT, security, maintenance, and support providers;
  • analytics and marketing technology providers;
  • public authorities or legal advisers where required by law or necessary to establish, exercise, or defend legal claims.

Where service providers process personal data on our behalf, they do so under appropriate contractual safeguards. Information about delivery services and logistics partners is further described in our Shipping & Delivery Policy.

9. International Data Transfers

We aim to store and process personal data within the European Economic Area (EEA). However, some third-party providers we use, including analytics, social media, and payment providers, may process personal data outside the EEA.

Where such transfers occur, we rely on appropriate safeguards under applicable law, such as adequacy decisions, standard contractual clauses, or other lawful mechanisms.

10. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including compliance with legal, accounting, tax, warranty, and dispute-resolution obligations.

Retention periods may vary depending on the type of data, the legal obligations that apply, and whether ongoing contractual or legal matters exist. Further information on guarantee-related and complaint-related matters is available in our Legal Information page.

11. Your Rights

Subject to applicable law, you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete data;
  • request deletion of your personal data;
  • request restriction of processing;
  • object to processing based on legitimate interests;
  • withdraw consent at any time where processing is based on consent;
  • request data portability;
  • lodge a complaint with a supervisory authority, including in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

If you wish to exercise any of these rights, you may contact us through our Contact page. Information about supervisory and complaint channels is also available on our Legal Information page [web:135][web:139].

12. Cookies and Similar Technologies

The Website uses cookies and similar technologies to ensure core functionality, improve performance, remember preferences, understand visitor interactions, and support social sharing features.

Important: You should be able to manage non-essential cookies through the cookie banner or consent tool made available on the Website, and consent must be obtained before non-essential cookies are placed where required by law [web:139][web:20].

The Website’s use of cookies should be understood together with this Privacy & Cookie Policy and, where relevant, your interactions on My Account, checkout pages, and contact forms [web:131][web:138].

13. Types of Cookies We Use

  • Strictly necessary cookies — required for basic Website operation, security, shopping cart, user login, and essential technical functions.
  • Preference cookies — used to remember settings such as language, region, or login-related preferences.
  • Analytics cookies — used to measure traffic and user behaviour, including through Google analytics tools.
  • Marketing and social media cookies — may be set by social sharing tools or third-party services such as Facebook and WhatsApp when users interact with sharing buttons or embedded features.

14. Google Analytics and Similar Measurement Tools

We use Google analytics technologies to understand how visitors use the Website, such as which pages are visited, how users navigate the Website, and how the Website performs.

These technologies may collect information such as IP address, device data, browser data, pages viewed, session data, and interactions with the Website. Analytics cookies should only be activated where required after obtaining the user’s consent [web:20][web:139].

15. Social Sharing Features

The Website may include social sharing buttons or integrations, including Facebook and WhatsApp. When you use these features, the relevant third-party provider may receive information about your interaction, device, browser, and, in some cases, the page you are viewing.

These providers act under their own privacy and cookie policies, and we recommend reviewing those policies directly. You may also contact us through our Contact page if you need clarification about how these features are used on our Website.

16. Managing Cookies

You can manage cookie preferences through the cookie banner or settings tool made available on the Website. You can also adjust browser settings to block or delete cookies.

Please note that blocking some cookies may affect the availability or functionality of certain Website features, including account login, shopping cart functions, and other services available through My Account [web:139][web:134].

17. Security

We use reasonable technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access.

However, no method of transmission over the internet or electronic storage is completely secure, and therefore absolute security cannot be guaranteed.

18. Children’s Data

The Website is not intended for children, and we do not knowingly collect personal data from children in violation of applicable law.

19. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect legal, technical, or operational changes. The updated version will be published on this page with a revised effective date.

20. Contact

If you have any questions about this Privacy & Cookie Policy or the processing of your personal data, please contact:

INJECTORS OÜ
Email: injectors.ee@gmail.com
Phone: +372 5430 1080
Address: Kesklinna linnaosa, Ahtri tn 12, 15551 Tallinn, Harju maakond, Estonia

You may also reach us through our Contact page, review your account-related activity in My Account, or consult our Legal Information page for complaint and supervisory details.